Privacy Policy

We collect information you provide directly when using our services:

• Contact Information: Name, email address, phone number, and business name when you submit our contact forms.
• Account Information: Email and password when you create a client portal account.
• Business Data: Marketing materials, brand assets, and campaign data you share with us as a client.
• Usage Data: Pages visited, browser type, IP address, and device information collected automatically.
• Payment Information: Processed securely through Stripe — we never store credit card numbers on our servers.

• To respond to your inquiries
• To provide marketing services outlined in your service agreement
• To send campaign reports and performance updates
• To process payments for services rendered
• To improve our website and services
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Your data is stored securely using industry-standard practices:

• Passwords are hashed using bcrypt encryption
• All data transmitted via HTTPS/TLS encryption
• Access to client data is restricted to authorized team members
• Regular security reviews of our systems

We use cookies to:

• Authentication: Keep you logged into the client portal
• Preferences: Remember your language selection (EN/ES)

We do not use third-party tracking cookies. You can disable cookies in your browser settings, but this may affect portal functionality.

We use the following third-party services:

• Stripe: For secure payment processing (Stripe Privacy Policy)
• Google Fonts: For typography rendering

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails at any time

To exercise these rights, email us at info@marketingmfers.com.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

We retain your data for the following periods:

• Lead/contact form data: 24 months, or until you request deletion
• Client account data: Duration of service agreement + 36 months
• Payment records: 7 years (tax/legal compliance)
• Usage logs: 12 months

We may update this policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance.

Questions about this policy? Reach out:

• Email: info@marketingmfers.com